Xiaomi Robot Vacuum Mop 2 Pro + is a bloated vacuum cleaner for Europe
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Xiaomi Robot Vacuum Mop 2 Pro + is so far the best Xiaomi vacuum cleaner for Europe. We have a new coupon with a better price

comments (7)
  1. Maros writes:

    Hello, I would like to check the situation with regard to a possible guarantee. When buying through Aliexpress, in this case there is only a 15-day guarantee for the so-called trial, and if I bought this product through banggood / gearbest, could I ratat with a one-year warranty or with support from you, if I bought it through a link from your site? I ask because it is a completely new model so far without the availability of spare parts and the price is more significant 🙂

    Thanks for the info

    1. Editorial writes:

      Hello, the warranty is provided directly by the seller at Aliexpress and in case of problems, the warranty is applied directly to them. We have no contact at Aliexpress, unfortunately we cannot provide support there, but there is also a minimum 1-year warranty. Other sellers do not have this vacuum cleaner yet, we have info from Banggood that they will have this global version in April.

  2. Matthew writes:

    Does that mean I have to send it back to China in case of problems? Or where does he claim the guarantee?

    1. Editorial writes:

      Unfortunately, we are unable to confirm the complaint conditions of the given seller on Aliexpress. We recommend that you write a message directly before purchasing.

  3. Maros writes:

    I give the info that I wrote to them yesterday. They confirmed to me that they provide an annual guarantee in China, but I assume that it will definitely be necessary to send the product back, ie. without the need for a service center in the EU. See below.

    Hi friend
    Thanks for your inquiry.We will provide you with a one-year warranty in China.

  4. damage writes:

    I wanted to order this vacuum cleaner today, but after using your coupon I didn't want to allow payment. It simply closed the payment gateway and there was no order confirmation.

    1. Editorial writes:

      Hello, everything works for us, Aliexpress may be down. Please try again later or try creating a new Aliexpress account. You do not have an unpaid order between your orders. in My Orders? When ordering from Aliexpress, everything happened to us that it also fell to them during the payment, the order did not pay off, it just threw it into My Orders as unpaid and then it could be paid out directly from there.

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